Highest voted questions

0 votes

1 answer 271 views

I recently ordered custom cookie toppers. Is there a tutorial for applying to cookies?

asked May 10, 2022 in General by anonymous

0 votes

1 answer 286 views

CakePro 770 not moving at all like its locked in place....Please help

asked May 9, 2022 in CakePro by Laquianta

0 votes

1 answer 203 views

I added 4 different sheets of images but can only see 1 image in my cart

asked May 6, 2022 in Frosting Sheets by anonymous

0 votes

1 answer 248 views

How to order 2 different images for cookie sheets

asked May 2, 2022 in Frosting Sheets by Hope

0 votes

1 answer 205 views

I would like an update on order 81790

asked Apr 28, 2022 in General by Amanda

0 votes

1 answer 212 views

Can sugar cookies with royal icing and an edible image be frozen?

asked Apr 26, 2022 in Frosting Sheets by anonymous

0 votes

1 answer 162 views

HOW TO CHANGE GRATING ENCODER OF YOUR CAKEPRO PRINTER

asked Apr 26, 2022 in CakePro by Robert (6k points)

0 votes

1 answer 161 views

A password has been set on the printer so im unable to complete the set up.

asked Apr 18, 2022 in General by Sheila

0 votes

1 answer 228 views

Do I send the image sized the way I want it or do you do that?

asked Apr 11, 2022 in Frosting Sheets by anonymous

0 votes

1 answer 158 views

I placed an order, did you receive it?

asked Apr 11, 2022 in Edible Ink by anonymous

0 votes

1 answer 219 views

Where can I get the template for the 1.5 inch circles?

asked Apr 11, 2022 in Frosting Sheets by Lauren

0 votes

1 answer 261 views

What is the shelf life of printed sheet and how should they be stored?

asked Apr 11, 2022 in General by anonymous

0 votes

1 answer 166 views

Will a square image for a circle picture be cropped to just circle for 8” round sheet?

asked Apr 7, 2022 in Frosting Sheets by anonymous

0 votes

1 answer 182 views

I placed an order (#80529) and the status says “processed”, does that mean it’s been completed?

asked Apr 4, 2022 in Frosting Sheets by Kate

0 votes

1 answer 136 views

I ordered two sets of 12 with different pictures in each set. Will it do both sets?

asked Mar 31, 2022 in Edible Ink by anonymous

0 votes

1 answer 176 views

File prints but bed does not move. Only cartridge head

asked Mar 16, 2022 in CakePro by anonymous

0 votes

1 answer 225 views

what are the ingredients in frosting sheets? any nuts? thank you!

asked Mar 11, 2022 in Frosting Sheets by anonymous

0 votes

1 answer 284 views

Ink Light Flashing on Cake Pro 770A

asked Mar 10, 2022 in Edible Ink by anonymous

0 votes

1 answer 151 views

Is there a tracking number for order 79496? Thank you!

asked Mar 10, 2022 in Frosting Sheets by anonymous

0 votes

1 answer 189 views

direct to food printers: can I print on my own cookies or macaroons? Or can it only be used on your cookies?

asked Mar 7, 2022 in CakePro by Vane

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