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It says ink tank cannot be recognized. Haven't tried another cartridge yet, but this is super frustrating. Anyone else experience this before?

1 Answer

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by (5.1k points)
-Try reinstalling the cartridge after cleaning the contacts/Chip on the cartridge with a lint free cloth.

-make sure the contact points in the cartridge slot inside the printer is clean with no particles or debris.

If this still did not help,, will need to replace it
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