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My cake pro quatro wont print anymore there is an error every time (Cake pro quatro is out of paper) I use it only for macarons what should I do?
the front LED is flashing and the printer head is on the right

1 Answer

+1 vote
by (3.2k points)

Hello,

1. make sure that your Paper size is correctly set to 8*8" (or 20cm x 20cm)
2. Make sure that you have a solid yellow light before printing. If you have a blinking light then the printer is not ready, 
If blinking light remove both cartridges and power off using the black button at the back. 
Remove USB
3. Check that the printer Queue has no jobs - if there are jobs you need to cancel and delete them 
Insert USB
4. Insert Only the Black cartridge then Power ON and see if you have a solid yellow. You can check this by powering off the printer using the black button and powering on again. 
You should have a solid yellow light.
5. Remove the Black and insert the Color and power off using black button and then power on. 
6. You should have a solid yellow light
7. Insert both cartridges - power off and on again and again you should have a solid yellow. 
Now try and print again
by
many thanks for your support .. that just solved the issue .

Best Regards
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